Sathiraa strives to ensure that all orders are processed and delivered in a timely and secure manner. Once an order is placed and confirmed, it is prepared for dispatch within 1 to 3 business days, excluding Sundays and public holidays.

Shipping timelines may vary depending on the delivery location. Orders within India are usually delivered within 5 to 7 business days after dispatch. Remote or rural areas may require additional time.

Customers will receive a confirmation message along with tracking details once the order has been shipped. Tracking information can be used to monitor the status of the delivery.

Shipping charges, if applicable, will be calculated and displayed at checkout before the payment is completed. Any free shipping offers will be clearly mentioned on the website.

Sathiraa is not responsible for delays caused by courier partners due to unforeseen circumstances such as weather conditions, strikes, or logistical issues. However, we will always assist customers in tracking their shipments and resolving delivery concerns.

Please ensure that the shipping address and contact details provided at checkout are accurate. Sathiraa will not be responsible for orders delivered to incorrect addresses provided by the customer.

In case of any damage noticed at the time of delivery, customers are advised to inform the delivery partner immediately and contact our support team within 24 hours with proper images for assistance.

If an order is returned to us due to unsuccessful delivery attempts or incorrect address details, reshipping charges may apply.

For any shipping-related queries or assistance, customers can contact our support team and we will be happy to help.